Tesla Cybertruck deposits will be refunded in Australia after online ordering disappears
Two months after the Cybertruck was removed from Tesla’s Australian website, customers who placed an order can now request a refund of their deposit.
Tesla will refund customer deposits for the Cybertruck after the electric pickup was removed from the Australian website two months ago.
The Tesla Cybertruck could be ordered via the Australian website from late 2019 – less than a month after its unveiling in the US.
Although Tesla never confirmed that the Cybertruck would be sold in Australia, the online ordering portal was taken as a sign that it was coming to local showrooms.
Information about the Cybertruck remains on the Tesla Australia website, but local customers no longer have the ability to place an order.
This has been interpreted as an indication that Australia will not get the original Cybertruck.
However, Australia may actually get a smaller Toyota HiLux-sized version at a later date.
In January 2022, an industry analyst in the United States claimed that Tesla was developing two types of Cybertruck, including a smaller utility similar in size to a Toyota HiLux – which would be more suitable for Australia.
It is unknown how many customers in Australia have placed an order for the Cybertruck.
However, customers who have deposited a $150 deposit are entitled to a refund of that amount given that there do not appear to be any current plans to introduce the model locally.
Conduct understands that the refund process is not automatic and customers must make a request to get their deposit back.
For Tesla’s current Australian product line – the Model 3 sedan and the Model Y SUV – the company is charging a $350 non-refundable ordering fee for all purchases, which is in addition to the vehicle’s RRP.
Tesla has never confirmed the Cybertruck’s arrival in Australia, but neither has it formally ruled out the vehicle. Information on the Cybertruck remains on the Tesla Australia website.
Meanwhile, Tesla CEO Elon Musk announced today that the Cybertruck will go into production next year and hit US roads in mid-2023, though for now only North American customers. Americans will be able to place an order for the all-electric pickup.